Property Management

Why Us?

Why hire a property manager?

Advertising

We handle the placement of all advertising — signs, newspaper ads, website advertising, rental lists, and referrals. The owner is billed for the actual cost of newspaper advertising at low contract rates, and a flat rate is charged for advertising on our website..

Showing & Applications

We receive and process all calls from the advertising. We require a detailed rental application to be completed, then each application is thoroughly evaluated and screened before approving a prospective tenant.

Rents

We collect your rents and provide monthly statements. We review the rents at the end of each lease period to assure that your property is receiving its best income potential according to the prevailing market conditions.

Tenant Relations

We maintain a good professional relationship with each tenant. Our goal is satisfied long-term tenants who pay the rent on time and take care of the property.

Maintenance

We have experienced maintenance and repair people available to handle all needs as they arise. These professionals have been chosen because they have proven to be honest and competent, and their services are reasonably priced.

Deposits

We require ample security deposits corresponding to the monthly rent to secure the tenant’s pledge of full compliance with the terms of the lease. Security deposits are held in an escrow account according to California state statutes.

Fees

Our management fee is a small percentage of the gross monthly rent collected, and our leasing fees are reasonable and competitive. When your property is vacant, we are working actively to advertise and secure a suitable tenant, and we are continuing to take care of all the maintenance and repair needs — if any — as they become necessary.

Statements

We send you an itemized financial packet each month containing:
1. Income Statement
2. Cash Flow Statement
3. Balance Sheet
4. Rent Roll
5. Detailed Accounts Receivable
6. Expense Distribution
7. Copies of all paid invoices
8. Your distribution check

Always Available

We maintain regular office hours 9:00 AM to 5:00 PM weekdays. All of our property managers have e-mail accounts for communicating with our owners that are checked frequently, and you will be provided with your manager’s mobile number for after hours urgent matters.

Property Owner Services

We customize our services to your needs. You are welcome to select a comprehensive package or an a la carte selection of the services listed below. Your satisfaction is our goal.

Always Available

All tenants have access to our 24-hour emergency hotline (for maintenance emergencies) and our office lines. We maintain office hours from 9am-5pm weekdays. You will be provided with your manager’s mobile number for after-hours urgent matters as well. You can rest assured that we will respond rapidly to any unexpected developments.

Quality Maintenance

We work with experienced, reliable, trustworthy and reasonably priced contractors and handymen who are available to handle all repair needs as they arise. These professionals have been selected because of their proven honesty and competence. Your tenant can depend on a rapid response time for all necessary repairs. Our 24-hour emergency hotline allows residents to reach our staff at any time to report an emergency, leaving your evenings undisturbed. Our regular inspections also help to keep your maintenance costs down. By keeping you abreast of preventive maintenance needs, we can help eliminate costly repairs while maintaining the value of your property assets.

Tenant Relations

We maintain a solid professional relationship with each tenant. Our goal is to retain satisfied long-term tenants who make payments in a timely manner and take care of your property.

Setting and Collecting Rent

We collect rent from tenants and provide monthly statements. In addition, we review all rental rates at the end of each lease period to determine whether your property is attaining its peak income potential according to prevailing market conditions.

Our collection policies are firm. Our eviction protection program allows you to move forward to swiftly evict a resident should their payments become delinquent.

Monthly Statements

A highly skilled property accountant handles all of our bookkeeping and our computerized accounting software is IRS-compliant. Your statements provide a monthly accounting of your property’s income and expenses. We send you an itemized statement each month showing rental income, management fees, other expenses (if any), and net income to owner.

Management Fees

Our management fee is a small percentage of the gross monthly rent collected and our leasing fees are reasonable and competitive. When your property is vacant, we work actively to advertise and secure a suitable tenant. Meanwhile, we continue to care for all maintenance and repair needs as they arise.

Advertising and Marketing

We handle all advertising – signs, newspaper ads, web postings, rental lists and referrals. When your property is vacant or a 30-day notice to vacate is given by a tenant, we immediately begin to market the vacant unit. We provide detailed information about your property to prospective renters along with the option to fill out a credit application in person or online. We also place signage on the property. Several pictures are taken and posted at our website, www.southcoast-commercial.com, and in other relevant real and virtual locations.

Still, we do maintain office hours from 9am-5pm weekdays. You will be provided with your manager’s mobile number for after-hours urgent matters as well. You can rest assured that we will respond rapidly to any unexpected developments.

Showing Property

We show your property to prospective tenants so that you don’t have to.

Strict Qualifying Standards

Careful and meticulous screening of applicants is a top priority. This is the most important job that we do for you. We have set our qualifying standards and stand by them firmly. In order qualify, applicants must complete a detailed rental application demonstrating that they have excellent credit, sufficient verifiable income, and positive rental references or home ownership. We require ample security deposits relative to the monthly rental rate to secure the tenant’s pledge of full compliance with the terms of the lease. Security deposits are held in an escrow account in accordance with California State statute.

Lease Contracts

Our property lease contracts have been carefully vetted and refined by our in-house legal staff.

Tenant Services

South Coast Commercial wants to make it as convenient as possible for their tenants to contact them.

We encourage you to download and fill out the forms below and either email or fax them to us.

Resources

Rental Application Guidelines

Rental Application

View Tenant Portal

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