We customize our services to your needs. You are welcome to select a comprehensive package or an a la carte selection of the services listed below. Your satisfaction is our goal.
All tenants have access to our 24-hour emergency hotline (for maintenance emergencies) and our office lines. We maintain office hours from 9am-5pm weekdays. You will be provided with your manager’s mobile number for after-hours urgent matters as well. You can rest assured that we will respond rapidly to any unexpected developments.
We work with experienced, reliable, trustworthy and reasonably priced contractors and handymen who are available to handle all repair needs as they arise. These professionals have been selected because of their proven honesty and competence. Your tenant can depend on a rapid response time for all necessary repairs. Our 24-hour emergency hotline allows residents to reach our staff at any time to report an emergency, leaving your evenings undisturbed. Our regular inspections also help to keep your maintenance costs down. By keeping you abreast of preventive maintenance needs, we can help eliminate costly repairs while maintaining the value of your property assets.
We maintain a solid professional relationship with each tenant. Our goal is to retain satisfied long-term tenants who make payments in a timely manner and take care of your property.
Setting and Collecting Rent.
We collect rent from tenants and provide monthly statements. In addition, we review all rental rates at the end of each lease period to determine whether your property is attaining its peak income potential according to prevailing market conditions.
Our collection policies are firm. Our eviction protection program allows you to move forward to swiftly evict a resident should their payments become delinquent.
A highly skilled property accountant handles all of our bookkeeping and our computerized accounting software is IRS-compliant. Your statements provide a monthly accounting of your property’s income and expenses. We send you an itemized statement each month showing rental income, management fees, other expenses (if any), and net income to owner.
Our management fee is a small percentage of the gross monthly rent collected and our leasing fees are reasonable and competitive. When your property is vacant, we work actively to advertise and secure a suitable tenant. Meanwhile, we continue to care for all maintenance and repair needs as they arise.
Advertising and Marketing.
We handle all advertising – signs, newspaper ads, web postings, rental lists and referrals. When your property is vacant or a 30-day notice to vacate is given by a tenant, we immediately begin to market the vacant unit. We provide detailed information about your property to prospective renters along with the option to fill out a credit application in person or online. We also place signage on the property. Several pictures are taken and posted at our website, www.southcoast-commercial.com, and in other relevant real and virtual locations.
Still, we do maintain office hours from 9am-5pm weekdays. You will be provided with your manager’s mobile number for after-hours urgent matters as well. You can rest assured that we will respond rapidly to any unexpected developments.
We show your property to prospective tenants so that you don’t have to.
Strict Qualifying Standards.
Careful and meticulous screening of applicants is a top priority. This is the most important job that we do for you. We have set our qualifying standards and stand by them firmly. In order qualify, applicants must complete a detailed rental application demonstrating that they have excellent credit, sufficient verifiable income, and positive rental references or home ownership. We require ample security deposits relative to the monthly rental rate to secure the tenant’s pledge of full compliance with the terms of the lease. Security deposits are held in an escrow account in accordance with California State statute.
Our property lease contracts have been carefully vetted and refined by our in-house legal staff.